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Account & Registration

Find answers to all your questions about opening a new account on Bajeev, KYC verification, updating your profile, and keeping your account secure.

Deposits & Withdrawals

Step-by-step guides for depositing via bKash, Nagad, and Rocket, withdrawal timeframes, and solutions for common payment issues.

Bonuses & Promotions

Full details on welcome bonuses, cashback offers, free bets, and the terms and conditions for using promotion codes.

Betting & Sports

Everything you need to know about placing bets, live betting, understanding odds, and betting rules.

Security & Privacy

Learn about account security, changing your password, reporting suspicious activity, and data privacy.

Responsible Gaming

Learn about setting betting limits, self-exclusion, cooling-off periods, and other responsible gaming tools.

All Questions Account Payment Bonus Betting Security Responsible Technology Rewards
Account & Registration

To register on Bajeev, you'll need a valid email address or mobile number and a strong password. You must be at least 18 years old. After registration, you'll need to submit a copy of your national ID or passport for KYC verification. Full verification increases your withdrawal limits and unlocks all platform features.

No. Under Bajeev's rules, each person is only permitted to hold one account. Attempting to open multiple accounts may result in all accounts being suspended and any funds being forfeited. If you think you may have registered before, please contact support.

Without email verification, certain features of your Bajeev account may be restricted. Click the verification link sent after registration to confirm your email. If you didn't receive it, check your spam folder or request a new link from the login page.

Log in and go to "My Profile" or "Account Settings" to update your name, address, mobile number, and payment details. Please note that changing your registered name requires submitting KYC documents and approval from the support team.

Yes. You can request to close your account at any time. Make sure to withdraw your balance first. Send an account closure request to support@bajeev.biz. If you're closing your account for responsible gaming reasons, please use the self-exclusion option.
Deposits & Withdrawals

Bajeev accepts all major mobile banking methods in Bangladesh — bKash, Nagad, Rocket, and Upay — as well as bank transfers. All payment methods are SSL-encrypted and completely secure.

The minimum deposit on Bajeev is ৳500. First-time deposits are eligible for a welcome bonus. There is no mandatory maximum deposit limit, though KYC verification is required for large transactions.

Withdrawals on Bajeev are generally processed within 15 minutes to 24 hours. Mobile banking transfers are usually faster. KYC verification must be completed before your first withdrawal. Bank transfers may take 1–3 business days.

First, collect the transaction ID from your payment app. Refresh the page and check again. If more than 30 minutes have passed, email support@bajeev.biz with the transaction ID and our team will resolve it promptly.

Bajeev generally does not charge any additional fees for withdrawals. However, your mobile banking provider or bank may apply their own transaction charges, which are outside Bajeev's control. Check the Payments page for fee details specific to your preferred payment method.
Bonuses & Promotions

When you register as a new member and make your first deposit, the welcome bonus is automatically credited to your account. Full details on the bonus amount and terms are available on the promotions page. A promo code may be required at the time of deposit — you'll find it on the promotions page.

A wagering requirement specifies how many times you must bet your bonus amount before withdrawing it. For example, a 10x requirement on a BDT 1,000 bonus means you need to place BDT 10,000 in total bets. Requirements vary by bonus — for details Bonus page View.

When you receive a free bet from Bajeev, it will appear in your bonus balance. When placing a bet, select "Free Bet" as your payment option. Any winnings from a free bet are added to your balance, but the free bet stake itself is not returned. Free bets have an expiry date, so be sure to use them in time.

Bajeev's cashback offer returns a portion of your net losses over a set period. Cashback is typically paid out weekly or monthly, credited directly to your balance, and can be withdrawn with no additional wagering requirements. To see current offers, Promotions page Visit.
Betting & Sports

Bajeev covers over 30 sports, including cricket, football, tennis, badminton, basketball, volleyball, hockey, and kabaddi. All major international tournaments are included — IPL, BPL, the World Cup, the Premier League, and more. To view all events Sports Events page View.

Live betting lets you place bets in real time while a match is in progress. Head to the Live Betting section on Bajeev to see all ongoing matches. Odds update continuously, and the ability to make split-second decisions makes live betting all the more thrilling. To check current odds Match Odds page View.

Once a bet is confirmed, it generally cannot be cancelled. However, Bajeev offers a "Cash Out" option on select markets, allowing you to settle your bet for a set amount before the match ends. If a match is cancelled or postponed, your stake will be refunded. For full details on the rules, on the Terms & Conditions page View.

An accumulator or combo bet combines predictions for multiple matches or events into a single bet. If all selections are correct, the total payout is much higher since all odds are multiplied together — but if even one selection is wrong, the entire bet is lost. On Bajeev, you can add up to 20 selections in a single combo bet.

The minimum bet on Bajeev is ৳10. Maximum bet limits vary by event and market and are displayed on the bet slip. Higher limits typically apply to major events. VIP members enjoy specially elevated limits.
Security & Privacy

Yes, Bajeev uses SSL encryption to keep all your data secure. Your personal and financial information is never shared with third parties. For more details, visit our Privacy Policy page View.

Go to Account Settings and find the 2FA option under the "Security" section. You can enable 2FA using your mobile number or an authenticator app. Once activated, you'll need to enter an additional code each time you log in, making your account significantly more secure.

If you notice any unfamiliar logins or transactions on your account, change your password immediately and email support@bajeev.biz. Bajeev's security team will investigate and take swift action. If needed, your account can be temporarily locked.

Always make sure you're on the official website at bajeev.biz. Check for the padlock icon and HTTPS in your browser. Bajeev will never ask for your password via email or message. Instead of clicking unknown links, type the address directly into your browser.
Responsible Gaming

You can set daily, weekly, or monthly deposit limits from the "Responsible Gaming" section in your account settings. Lowering a limit takes effect immediately, but increasing one requires a 24–48 hour waiting period. Learn more on the Responsible Gaming page available.

Self-exclusion lets you close your own account for a set period, anywhere from 7 days to permanently. You can submit a request through Account Settings or by emailing support@bajeev.biz. During the exclusion period, you won't be able to log in or receive any bonuses.

Bajeev believes betting is for entertainment, not addiction. If you notice signs of problem gambling, activate self-exclusion immediately and seek professional help. Our on the Responsible Gaming page resources for support organizations are available.
Technical Issues

Yes, Bajeev is fully mobile-friendly. It works seamlessly on mobile browsers for both Android and iOS devices. The site is built with a responsive design, so every feature is accessible even on smaller screens.

Start by checking your internet connection. Then clear your browser's cache and cookies. Try a different browser. If you're using a VPN, disable it and try again. If the issue persists, contact us at support@bajeev.biz with your browser name, version, and a screenshot.

The live betting screen may take a moment to refresh. Try reloading the page. A slow internet connection can also delay live data from loading. Always confirm the odds before placing a live bet, as they can change rapidly.
Rewards & Loyalty

Every bet you place on Bajeev earns you points, which can be redeemed for bonuses, free bets, and exclusive rewards. The more you bet, the higher your tier — and the better the perks. To learn more about the rewards program, Rewards page View.

Bajeev's VIP program lets you advance to higher tiers through regular betting activity and meeting specific wagering thresholds. VIP members enjoy exclusive bonuses, faster withdrawals, a dedicated account manager, and access to exclusive events.

Bajeev reward points are generally valid for 365 days. Points may expire if your account remains inactive for an extended period. Check the Rewards section in your account to view your point balance and expiry dates. Betting regularly keeps your points active.

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